Privacy Policy
Effective Date: October 14, 2025
Last Updated: October 14, 2025
PRIVACY POLICY
New Model Wreckers (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.
1. Who We Are
New Model Wreckers is a family-owned and operated auto recycling yard and parts supplier based in Smithfield, NSW. We provide affordable, fully tested recycled car parts to trade and retail customers across Australia.
2. Information We Collect
We collect personal information that is reasonably necessary for our business operations. This may include:
- Personal Details: Name, email address, phone number, and delivery or billing address.
- Vehicle Information: Make, model, and year of your vehicle when you request a part.
- Transaction Information: Payment details, order history, and purchase preferences.
- Communication Data: Any messages or correspondence you send us through our website forms, email, or phone.
- Website Usage Data: IP address, browser type, device information, and site activity (collected via cookies or analytics tools).
3. How We Collect Your Information
We collect information in the following ways:
- When you submit an enquiry, request a quote, or purchase a part.
- When you sign up for our newsletter or fill out any form on our website.
- When you communicate with us by phone, email, or through social media.
- Automatically through cookies and analytics tools when you browse our website.
You may choose not to provide certain personal information; however, this may limit our ability to provide certain services to you.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and deliver requested parts or services.
- To respond to enquiries and provide customer support.
- To improve our website, products, and customer experience.
- To send updates, offers, or newsletters (only if you have opted in).
- To comply with legal obligations and resolve disputes.
5. Sharing of Personal Information
We do not sell or rent your personal information. We may share limited information with:
- Delivery Partners and Suppliers – to fulfil your orders.
- Payment Processors – to securely handle transactions.
- IT and Hosting Providers – to maintain website and data security.
- Legal or Regulatory Authorities – when required by law.
All third-party partners are required to comply with privacy and data protection laws.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. All payment information is processed through secure, encrypted channels.
7. Cookies and Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to improve functionality and understand visitor behaviour. You can disable cookies in your browser settings, though some parts of our site may not function properly if you do.
8. Access and Correction
You may request access to the personal information we hold about you, or request that we correct any inaccuracies, by contacting us at:
Email: sales@newmodelwreckers.com.au
Phone Number: (02) 9721 2333
We may require verification of your identity before processing your request.
9. Email Marketing and Opt-Out
If you’ve subscribed to our mailing list, we may send you updates or promotional emails. You can opt out at any time by clicking “unsubscribe” at the bottom of our emails or by contacting us directly.
10. Links to Other Websites
Our website may contain links to third-party sites (such as eBay or delivery partners). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
New Model Wreckers
Address: 101 Warren Rd (Cumberland Highway), Smithfield NSW 2164
Email: sales@newmodelwreckers.com.au
Phone Number: (02) 9721 2333
Website: www.newmodelwreckers.com.au